888.com Review

General Information

888.com is split up into two separate brands, these are Casino-on-Net and Pacific Poker. This review covers the casino section of 888.com. Casino-on-Net officially launched in 1997 and since then over 25 million people have experienced their gaming action making it the world’s largest online gaming venue. Casino-on-Net’s games are unparalleled in their level of classic, realistic design, user friendliness and game play. The casinos offer a virtual reality sensation with audio and image technology that offers the look and feel of a live casino. Casino-on-Net is the only online casino to offer its patrons the choice between a private table or a public table where you can play with others or a group table which you can enjoy with a couple of friends. Using a public or group table you have the added option of talking to the other players using the chat box.

Casino-on-Net’s software is available in a fast download version, as well as a quick-play online version. Both the downloaded version and the quick-play version offer casino games including Blackjack, Roulette, Baccarat, Craps, Video Poker, Slot Machines, Caribbean Stud Poker, Pai Gow Poker and Keno. Online casino rules and tutorials are available for all different games and can be easily viewed and learnt on their website.

Casino-on-Net is very easy to set up, as soon as you go to 888.com you will be asked you whether you would like to download the casino software whilst familiarizing yourself with the home page. Once the software download is complete you will then be prompted to install the program on your computer. Once you have successfully installed the program you then have the option to play for fun or to play for real money.

A great feature about 888.com is that you do not need to register an account or card to try the games out before you decide to play for real money. All you have to do is submit your email address and nickname and you are ready to play for free. Once this has been done you will instantly be in the casino lobby and can select any of the games and start learning and practicing to your heart’s content. If you decide that you are ready to play for real you must register with your name address and email and then continue onto the casino lobby. Here you will find the cashier where you can register your chips and begin playing for real. The next time you wish to play all you have to do is click on the Casino-on-Net program icon on your desktop and the program will load.

Customer Service

888.com has a comprehensive customer support section on their website where you can find answers to most queries you may have with games information, cashing out and depositing, and the 888.com bonus policy. There is also a standard live chat facility which enables you to speak to an operator instantly about your account in text form over the internet. 888.com offer free phone telephone support and can even by contacted fax machine.

If you prefer to contact 888.com via email there is a simple form to fill out to help them address your inquiry more efficiently. Here you will be asked your username, your account type (money or practice play) and your email address. You can then select the nature of your query from a drop down menu, options range from forgotten password questions to feedback and suggestions. You don’t need to access your email to send a question as it can all be done off the 888.com website, useful as a time saving measure and to stop you having to change between internet pages when you would like to contact 888.

When dealing with telephone queries, 888.com customer services are polite, knowledgeable and efficient in processing any queries and questions have been posed to them. Email response usually arrives in your inbox within twenty-four hours, which seems to be the industry standard. Using the 888.com instant chat facility you can get through to an operator quickly who will be able to deal with your problem; this is the least problematic and easiest way of contacting not just 888.com but other online casino and poker rooms.

Promotions and Incentives

Casino-on-Net offer an instant 100% match deposit bonus up to a maximum value of $200. This is a great offer as you don’t have to clear the bonus by playing on the website games in order to use it. You will have to play through a certain amount in order to cash out the deposit bonus but this has to be expected or they would literally be giving away money! However the fact that it is an instant deposit match is very appealing as you can start to play with their money from the first minute you make your deposit.

Security

One of the main concerns of online gaming operations is to guarantee fair gaming. Casino-on-Net understands the importance of how this is actually done. The Casino-on-Net ‘dealer’ is actually a computer. A Random Number Generator is utilized to ensure that the performance is truly random. The system is systematically tested by Casino-on-Net to ensure its integrity. Casino-on-Net uses independent auditors to review the casino payout percentage. Intersafe Global Ltd provide the credit card processing services for Casino-on-Net, it is one of the leading transaction providers with millions of online transactions processed annually. Using sophisticated encryption technology 888.com ensures that sensitive data is transferred securely over the internet.

Banking

Chips can be purchased with Credit/Debit cards, Neteller, EcoCard, MoneyBookers, Ukash and direct wire-transfer. Deposits are paid back to the original card which the payment was taken from; deposits usually take between three and five days to reach your bank account.

Community Features

The player’s club section of Casino-on-Net will keep you up to date on different promotions and events that are running at Casino-on-Net. You can find information on the latest Jackpot winners, tournaments and one off bonus promotions that happen on the site. Within the players club you can also visit the 888.com VIP club. The VIP club is a loyalty program that rewards you in the form of holidays, sports events, and extra opportunities to win bonuses and cash prizes. VIP members enjoy at least 2 exclusive VIP-events per month offering fantastic holidays and tens of thousands of dollars in bonus prize money. The VIP club also offers surprise promotions throughout the year including the possibility of a VIP birthday gift. The 888.com loyalty program is fun and exciting with many different ways for the player to get ahead of the action and is highly recommended. Visit the player’s club section of the website to find out full details.

Usability

Casino-on-Net can be played directly from the 888.com website or from your desktop once you have successfully downloaded and installed the software.

The casino lobby is the clear and easy to use. You can see all of the games on offer without having to navigate your way around the lobby enabling you to find your game in little or no time. Once you have selected a game that you want to play your casino balance will be displayed in the bottom left hand section of the screen along with the chips for the table in the bottom right hand part of the screen. Rules for the games are clear and easy to find and full tutorials are available at 888.com.

Playing the games on offer is as simple as placing your chips on the table where you want them and hitting deal or spin. After the game has finished there is a useful re-bet and deal button which speeds up the game play. The sounds and graphics on the games are first class, none of the games played experience any slow down and are clear and easy to understand. All in all a very enjoyable gaming experience for the complete novice to the seasoned professional is available at 888.com.

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